To the effect that

to [tu,tə]

prep. 向，朝着;到;关于;属于; adv. 朝一个方向的;到某种状态;关闭;

the [ðə]

art. 指已提到的人（物）;指说话人与听者已知的人（物）;用于独一无二的事物前;与形容词最高级和序数词连用;

effect [ɪ'fɛkt]

n. 影响;效果;印象;所有物; vt. 使发生;引起;产生（效果）;

ef出+fect做，制作→做出来→实施；生效；效果

that [ðæt]

det. 那个，那; pron. 那个，那; conj. 多么;如此…以至;用于某些动词、形容词和名词后，引出各种从句; adv. 不那么;那样;

Pleased to meet you.

很高兴见到你。

I have a complaint.

我要投诉。

Being a good listener means much more than just listening with ears. Eyes mean that I should look at you while you are speaking as a sign of respect. In other words I should not watch TV, or look over your shoulder at other people while we are talking

作一名好的倾听者，决不只是“用耳朵听”。“目”字的意思是，你说话时我应当看着你，这是尊重对方的表现。换句话说，当我们在一起谈话时，我不应当看电视，也不应当越过你的肩膀瞅着别人。